All registration cancellations must be received in writing by email at firstname.lastname@example.org. Prior to March 18, 2020, cancellations received will receive a full refund minus a $100 cancellation fee. After March 18, 2020, no refunds. For further assistance, you may contact the Connex Events Department at email@example.com or 972.231.9810.
Lost or stolen badges are subject to a $100 replacement fee. Badge replacement fee is non-refundable.
All requests for REGISTRATION substitutions must be made in writing via email to firstname.lastname@example.org by 5pm CT, March 18, 2020. Additional fees may be required based on the replacement’s membership status. After September 18, 2020 late REGISTRATION substitutions will be processed onsite.