Cancellation Policy:

All registration cancellations must be received in writing by email at Prior to March 25, 2022, cancellations received will receive a full refund minus a $100 cancellation fee. After March 25, 2022, no refunds. For further assistance, you may contact the ConnexFM Events Department at or 972.231.9810.

Lost/Stolen Badges:

Lost or stolen badges are subject to a $100 replacement fee. Badge replacement fee is non-refundable.


All requests for REGISTRATION substitutions must be made in writing via email to events@connexfm.comby 5pm CT, March 25, 2022. Additional fees may be required based on the replacement’s membership status. After March 25, 2022 late REGISTRATION substitutions will be processed onsite.