Cancellation Policy:

All registration cancellations must be received in writing by email at events@connexfm.com. Prior to March 25, 2022, cancellations received will receive a full refund minus a $100 cancellation fee. After March 25, 2022, no refunds. For further assistance, you may contact the ConnexFM Events Department at events@connexfm.com or 972.231.9810.

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Lost/Stolen Badges:

Lost or stolen badges are subject to a $100 replacement fee. Badge replacement fee is non-refundable.

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Changes/Corrections/Substitutions: 

All requests for REGISTRATION substitutions must be made in writing via email to events@connexfm.comby 5pm CT, March 25, 2022. Additional fees may be required based on the replacement’s membership status. After March 25, 2022 late REGISTRATION substitutions will be processed onsite.