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Exhibitor Guide

Hello and thank you for your interest in exhibiting at the CONNEX2023 National Conference! For your convenience, below are some of the “need to know” items and frequently asked questions to get you up and running and ready for the show. If you have any further questions that are not included here, please contact the ConnexFM events team at (exhibition/general conference questions) and (registration and housing questions). Please also make sure to review the ConnexFM Code of Ethics Policy prior to attending.

You’re ready to book your booth—what does that entail?

Once you’ve received your confirmation email from the ConnexFM membership department, please allow 24 hours to be added to the exhibitor database. Once your exhibitor profile is complete, a ConnexFM events team member will reach out to you with the sales link and your company password to log in.

What is included with my booth package?

The standard booth package includes:

  • (3) draped walls (black drape)

    • (1) 8’T in the back

    • (2) 3’T on either side

  • Sign hanging on back wall noting company name and booth number


What will I need to provide on my own?

Each exhibitor is responsible for providing their own displays, signage, furnishings, electricity, wifi, and carpet or floor covering of some sort (REQUIRED). Items can be brought in/shipped by the exhibitor to be delivered to their booth on site or ordered from our official service contractor, Freeman.

How can I order items for my booth?

To place booth orders, you’ll need to access the Exhibitor Service Kit. You can access this by logging into the Exhibitor Console with your company password provided by the events team (same password that you used to book your booth space). Once you’re logged in, select the link on the bottom right for the Service Kit.

From the PDF document, you can visit the Freeman website using the link on Page 2. For all electrical orders, please refer to page 98 of the service kit PDF document.


Where can I find information on where to ship my booth items?

All shipping information and required labels can be found in the first few pages of the service kit PDF document in the “Quick Facts” section.


How do I find my company on the Freeman site?

Once you click to access the Freeman site, you’ll need to set up an account if you haven’t done so already. Above the login fields, click “Create An Account” and proceed from there. If you are unable to locate your company, please reach out to the support contact from the Freeman website or PDF document – the ConnexFM team cannot assist with any issues related to Freeman orders or the Freeman site and will have to direct you to Freeman support.

My booth number is showing incorrectly on my Freeman account.

Freeman receives regular exhibitor lists and floorplans from ConnexFM. If you had a recent booth location change, it’s possible that the Freeman database has not caught up yet with the changes. If anything is coming over incorrectly with Freeman, please contact their support directly. ConnexFM team cannot make changes to items/information within the Freeman database.

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