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  • Registration Cancellations by: MARCH 29

  • No Registration Refunds After: MARCH 29

  • Housing Cancellations to MCI by: APRIL 5

  • Housing Closes: APRIL 8

  • Substitutions Received by: APRIL 25

  • Online Registration Closes: APRIL 22


Registrations will not be processed without FULL PAYMENT.



Payment must be made by major credit card or check in US dollars only. Please mail check payments to PRSM Association, PO Box 226125, Dallas, TX 75222-6125.


Dues must be current for 2019 to receive member rate. Receipts/confirmation will be sent once application is processed.



  • Full Conference Registration includes admission to Exhibition, all meal functions (including Welcome Reception:  Monday, April 29, Retailer & Supplier Networking Breakfast, and Awards & Sponsor Recognition Luncheon, Tuesday, April 30 and Closing Event, Wednesday, May 1), education sessions (including General Session, Tuesday, April 30) and conference materials

  • One Day – Monday 4/29 or Tuesday 4/30 registration includes admission to Exhibition, meal functions, education sessions of that day, and conference materials.

  • One Day – Wednesday 5/1 registration includes admission to Exhibition, meal functions (excluding the Closing Event), education sessions of that day and conference materials. Ticket for Closing Event available for purchase

  • Guest/Spouse Registration Guest/Spouse Registration includes admission to Welcome Reception (Monday, April 29), Opening General Session and Awards and Sponsor Recognition Luncheon (Tuesday, April 30) and Closing Event (Wednesday, May 1). If an individual is not qualified as a guest/spouse registration will be subject to cancellation.


Lost or stolen badges are subject to a $100 replacement fee which is non-refundable.



TopGolf event, Denver Broncos Mile High Stadium Tour, Cannabis Dispensary & Grow Facility Tour, Street Hockey  have separate registration fees and are available for purchase for registered full conference attendees.



All registration cancellations must be received in writing by email at Prior to March 29, 2019: Cancellations received will receive a full refund minus a $100 cancellation fee. After March 29: No refunds. For further assistance, you may contact the PRSM Membership Department at 972.231.9810.

Reservation changes (based on availability) and cancellations can be made through PRSM Conference Registration & Housing Customer Service by email at until 5:00 pm (CT), April 5, 2019, Beginning April 6 and prior to 72 hours of your date of arrival, please contact your hotel directly for changes or cancellations. Reservations canceled within 72 hours of arrival or failure to arrive on scheduled date of arrival is subject to a cancellation fee equal to one night’s room rate plus tax. In addition, hotel may charge an early departure fee for checking out earlier than scheduled. To avoid this, please verify your departure date prior to or upon arrival.


All requests for REGISTRATION substitutions must be made in writing with a completed registration form faxed to 972.231.4081 by 5:00 pm CT, April 25, 2019. Additional fees may be required based on the replacement’s membership status. After April 25, 2019, late REGISTRATION substitutions will be processed onsite.

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